You're in control. We'll connect to your computer so we can see the screen and fix the problem for you. You'll be able to see everything we do, and you can close the connection at any time.
1
Go to AnyDesk.com
Click the button below on the computer that needs help:
Open AnyDesk Website →
Tip: Make sure you're on the computer with the problem, not your phone.
2
Download & Run
Click the big "Download Now" button. A small file will download. Double-click it to run — you don't need to install anything.
3
Find Your ID Number
A small window will pop up with a 9-digit number (like 123 456 789). Write it down or tell us over the phone.
Your AnyDesk ID:
_ _ _ _ _ _ _ _ _
4
We Connect & Fix It
Give us the 9-digit number over the phone or text message. We'll connect and fix your issue while you watch.
Need help getting connected?
Call SilverLink
We're patient — no rush!