Oklahoma City Tech Support | Tired of Tech That Doesn't Listen?

Patient tech support for Oklahoma families and businesses. No jargon. No stress. Just help.

✓ One trusted technician (MK)
✓ Plain English explanations
✓ Flat rates, no surprises
★★★★★

18 years experience · CompTIA Security+ · Oklahoma owned

Friendly male tech support professional in business casual polo

📞 Free 10-minute consultation · Same-day service available · Serving OKC + 15 miles

Frustrated with your tech? You're not alone.

Here's what Oklahoma families and businesses tell us they need help with:

🖥️

Computer Running Slow

"My computer takes forever to start up and everything is so sluggish."

→ Computer Tune-Up: $79
🖨️

Printer Won't Work

"I can't print anything and I'm tired of buying new printers every year."

→ Printer Rescue: $49
📧

Email Problems

"I can't get into my email and I'm missing important messages."

→ Password Recovery: $59
🔒

Security Concerns

"I keep hearing about scams and I don't know if my information is safe."

→ Security Checkup: $79
📱

New Device Setup

"I bought a new computer/phone but can't get my stuff transferred over."

→ New Device Setup: $129
🏠

WiFi & Smart Home

"My internet is spotty and I want to set up smart devices but it's confusing."

→ Smart Home Starter: $149

Who we help most

Click your situation below to see exactly how we can help:

👴👵

Seniors (65+)

Patient support for older adults who want technology to work without the frustration. Special Senior Support pricing at $39/month.

  • Extra time, no rushing
  • Plain English, no jargon
  • Scam prevention training
  • Family updates after visits
Senior Plans
👨‍👩‍👧‍👦

Families

Home tech support for busy families. Often purchased by adult children for their parents living across town or out of state.

  • Remote & in-home visits
  • Device setup & training
  • Smart home help
  • Family member notifications
Family Plans
💼

Small Business

Reliable IT support for local shops and offices without enterprise pricing or complicated contracts. Starting at $149/month.

  • Network & email setup
  • POS system support
  • Security & backups
  • Employee training
Business Pricing

We solve real problems

Technology should work for you — not against you

🤝
Patient support for every skill level. Whether you're 25 or 85, running a business or just trying to video-call the grandkids — we explain everything in plain English. No jargon, no condescension, no rushing. See why clients choose us →

"I just need it to work"

Slow computers, forgotten passwords, printers that won't print. We fix the everyday tech headaches that steal your time and patience.

"Is this a scam?"

Scammers target everyone — not just seniors. We protect your home or business with scam prevention training, security setup, and plain-English coaching so you spot red flags before they cost you.

"My business can't afford downtime"

Small businesses need reliable tech without the enterprise price tag. We keep your systems running so you can focus on customers.

What we do

From quick fixes to ongoing support — we handle the tech so you don't have to.

For Homes & Families

Computer & laptop repair
WiFi & network setup
Printer troubleshooting & setup
Email & software help
Virus & malware removal
Data backup & recovery
Smart home device setup
Scam prevention & security training
Phone & tablet support
Password management
SilverLink Security Checkup — a full review of passwords, backups, MFA, router settings, and scam awareness

For Small Businesses

Business network & WiFi setup
Email & cloud setup (Google Workspace / Microsoft 365)
Cybersecurity & firewall protection
Server maintenance & monitoring
POS system support
Remote workstation setup
Employee tech training
Data backup & disaster recovery
IT consulting & planning
Vendor & software management

Simple monthly plans

Remote support for everyone. In-person visits when you need them.

For Seniors 65+

Senior Support

$39/month
🎁 Free Security Checkup included with your first month — a $79 value

Patient, plain-English remote support for anyone who wants tech to work without the headache.

  • First month: Free Security Checkup included
  • Up to 4 remote sessions per month (most customers use 1–2)
  • Ongoing: Quarterly Security Checkup
  • Scam prevention & call blocking
  • Video call setup for family
  • Email & software support
  • Phone support (9am–5pm)
  • Family progress updates
Get Started

Remote Support

$49/month
🎁 Free Security Checkup included with your first month — a $79 value

We connect using Quick Assist (Windows) or Zoom — no confusing downloads. Just a quick phone call and we're in.

  • First month: Free Security Checkup included
  • Up to 4 remote sessions per month (most customers use 1–2)
  • Ongoing: Quarterly Security Checkup
  • Device setup & configuration
  • Scam prevention guidance
  • Email & software support
  • Phone support (9am–5pm)
Get Started
💡

Geek Squad in-home visit: $149–$249 per visit
SilverLink: $149/month — unlimited support + 1 in-person visit

One-time fixes

Don't need a monthly plan? Pay one flat rate and get it done. No hourly fees, no surprises.

$49

Printer Rescue

WiFi reconnection, driver reinstall, or paper jam walkthrough. The #1 fix we do.

$79

Computer Tune-Up

Cleanup, malware scan, and speed boost. Your PC will feel brand new in under an hour.

$89

First Visit Special

Tune-up + mini Security Checkup + printer check + written summary. Normally $207. New customers only.

See All One-Time Services

Small Business IT Support

Professional IT support without the enterprise price tag. Transparent pricing, local service, real relationships.

Business Essentials

$149/month

Perfect for 1-5 employees

  • ✓ Up to 4 remote support sessions/month
  • ✓ Email & phone support (Mon-Fri 9am-5pm)
  • ✓ Network setup & WiFi optimization
  • ✓ Basic security setup
  • ✓ Employee training sessions
  • ✓ 4-hour response time guarantee
Get Started

Enterprise Lite

$499/month

Growing businesses 15+ employees

  • ✓ Everything in Business Pro
  • ✓ Weekly on-site visits
  • ✓ IT strategy consulting
  • ✓ Vendor management
  • ✓ Disaster recovery planning
  • 1-hour emergency response
  • ✓ After-hours emergency support
Contact Us

Business Project Pricing

Need a one-time project? Fixed pricing, no surprises.

Small Business Launch Pack

$199

Business email setup, WiFi configuration, file sharing, backups for 2 workstations

Network Security Audit

$149

Complete security assessment, firewall setup, password policy, written report

POS System Setup

$179

Square, Clover, or similar POS system configuration, training, and integration

Office Network Setup

$249

Professional WiFi, file server, printer sharing, security setup for up to 10 devices

Why Choose SilverLink for Your Business?

Local & Accountable
You know exactly who's helping you. MK is your dedicated technician, not a rotating cast of strangers.
Flat-Rate Transparency
No surprise hourly charges. You know exactly what you'll pay before we start any work.
Same-Day Response
When your business is down, we respond fast. Guaranteed response times for all business plans.

How it works

Getting help is easier than you think

1

Book a Free Consultation

Tell us what's going on. A 15-minute call — no pressure, no commitment. We'll listen and recommend the right plan.

2

We Fix It — Your Way

Need remote help? We'll connect securely and solve it fast. Need us in person? We'll come to you within the Oklahoma City metroplex — up to 15 miles from downtown OKC. Beyond 15 miles, a travel fee applies.

3

Ongoing Peace of Mind

Regular support, progress updates, and someone you can actually call when things go wrong. No stress, no confusion — just reliable help.

Why clients choose SilverLink

After 18 years in IT, we learned that most people don't need a genius — they need someone patient who actually listens. Here's what makes us different.

Plain English, no jargon

We explain everything in everyday language. No tech-speak, no rushing, no making you feel silly for asking.

Patient, never rushed

We go at your pace. Need us to repeat something? Want to write it down? We wait. Your comfort matters more than our schedule.

The same friendly face

With our ongoing plans, you get the same technician every time. Someone who remembers your setup and knows your preferences.

Scam protection built in

We set up call blocking, teach you the warning signs, and give you confidence to spot a scam before it costs you.

You stay in control

We explain what we did and why, in writing if you want it. No black boxes, no mystery charges — you always know exactly what's happening with your tech.

We come to you

No need to unplug anything or drive across town. We visit your home in the Oklahoma City metroplex (up to 15 miles from downtown OKC) and work around your routine. Further out? A travel fee keeps it worthwhile.

Family connected across generations

Oklahoma trusts us

Real help from real neighbors

★★★★★
"Dad can now check his VA appointments online by himself. The SilverLink tech was so patient with him. Worth every penny."
MR
Michael R.
Son, Oklahoma City
★★★★★
"My mother-in-law was getting scam calls daily. SilverLink set up call blocking and taught her what to look for. She feels so much safer now."
KW
Karen W.
Daughter-in-law, Norman
★★★★★
"I live in Dallas but my parents are in Broken Arrow. Knowing someone checks in on their tech every week gives me real peace of mind."
SJ
Sarah J.
Daughter, lives out of state
🕯️

In Loving Memory

Jackie Janway

October 26, 1943 — May 7, 2026

"My grandmother taught me that patience and kindness matter more than technical skill. SilverLink exists because she never stopped believing in people — even when technology didn't cooperate."

— MK Janway, Founder

Oklahoma owned & operated

We're not a Silicon Valley app. We're your neighbors. SilverLink LLC serves homes and small businesses in the Oklahoma City metroplex — up to 15 miles from downtown OKC. We know the neighborhoods, the ISPs, and the local quirks. Beyond 15 miles? A travel fee keeps in-person visits worthwhile for our single-technician operation.

  • Public libraries
  • Senior centers
  • Tribal community centers
  • Small businesses
  • Rural communities
Golden Oklahoma wheat field at sunset
18 years of IT experience
OKC metroplex + 15 miles
Same technician every visit
0 contracts required

See us in action

Real help, real Oklahoma homes and businesses

Professional tech support at work Helping small businesses succeed Collaborative problem solving

Ready for tech support that works?

Your first consultation is free. No commitment. Just answers.

📞 Call (405) 877-2223 ✉️ Email Us 🎫 Submit Support Ticket

🔒 No spam. We'll call you within 24 hours.

🎁

Love SilverLink? Tell a Friend

Refer someone who needs tech help and you both get $25 off. No limits — refer 10 people, get $250.

See How Referrals Work
📋

Free Senior Tech Safety Checklist

10 simple steps to protect yourself from scams, secure your devices, and stay safe online. Written in plain English — no tech jargon.

Get the Free Checklist
MK Janway, Owner of SilverLink LLC

MK Janway

Owner & Operator, SilverLink LLC · CompTIA A+ · CompTIA Security+ · CEH

MK Janway is an IT professional with 18 years of experience building, leading, and delivering tech support that actually works for real people. He's run helpdesks, managed IT hardware operations for the Air Force Material Command, and led remote support teams at Consumer Cellular — where he watched thousands of people struggle not because they couldn't learn technology, but because the industry refused to speak their language.

That frustration is what built SilverLink.

Today, MK provides patient, in-person and remote tech support for Oklahoma homes and small businesses. CompTIA A+ and Security+ certified, with CEH training. He handles the everyday stuff — printers, passwords, WiFi, email, slow computers — but also knows how to spot a scam, lock down a router, and set up backups so his clients don't lose everything to a phishing link.

"I don't do jargon. I do results. Whether I'm walking someone through a remote session, setting up a video call with the grandkids, or writing a plain-English summary for an out-of-state daughter who just wants to know her mom's okay — the goal is the same: make technology simple, safe, and stress-free."

📞 Call or Text (405) 877-2223 — Free 10-Min Consultation