You live across town — or across the country. They're stuck with a slow computer, a broken printer, or a suspicious email. You can't fix it remotely, and they shouldn't have to figure it out alone. That's where we come in.
We don't just fix your loved one's tech. We keep you in the loop so you never have to wonder.
After every visit or remote session, you get a plain-English email explaining what we fixed, what we checked, and any recommendations. No tech jargon — just the facts you need.
If we spot a new scam targeting your family, a suspicious login, or an outdated password, we alert you and your loved one immediately. We prevent problems, not just fix them.
Your loved one gets continuity. They build trust with one person who knows their setup, their pace, and their preferences. No rotating strangers.
Scam in progress? Locked out of accounts? We answer the phone and handle it. For monthly plan members, urgent issues get priority response.
"Hi Jennifer — visited your mom today in Norman. Fixed her printer (WiFi had dropped), ran a security scan (all clear), updated her iPad, and showed her how to use FaceTime again. She's feeling confident! Next check-in is scheduled for March 15th. Let us know if you have questions. — MK, SilverLink"
Transparent, simple, and designed for families managing care from a distance.
Either. Most family members put the plan on their own card and we send updates to them. We can also bill your loved one directly if they prefer. You choose during setup.
Yes, anytime. No contracts, no cancellation fees. We want this to be a relief, not a burden.
Our $39 Senior Support and $49 Remote Support plans are 100% remote. We connect securely via Quick Assist (Windows) or Zoom. They see everything we do and can disconnect anytime.
We never cold-call. We have a real Oklahoma phone number (405) 877-2223. Our owner MK Janway is a verified local professional with CompTIA Security+ and CEH certifications. And we never ask for passwords — they type them while we look away.
For seniors 65+. Unlimited remote help, scam protection, and family updates. Same full features as Remote Support — just $10 off.
Unlimited remote help, scam protection, and family updates. Perfect for households that need patient, reliable support.
Everything remote PLUS one monthly home visit within the Oklahoma City metroplex (up to 15 miles from downtown OKC). Beyond 15 miles, a travel fee applies.
Not ready for a monthly plan? Gift one month of Remote Support ($49) or a one-time Security Checkup ($79) to your family member. We'll handle the rest.
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Geek Squad in-home visit: $149–$249 per visit
SilverLink: $149/month — unlimited support + 1 in-person visit
Book a free 10-minute call. Tell us about your family member, their tech, and what keeps you up at night. No pressure, no commitment.